Job Description

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Pioneer IT Systems Recruiting Expert with a Diploma in Education and HR Skills Senior JIRA Administrator Exp : 10+ Years of experience. must work EST or CST hours. The Jira Admin should be responsible for the administration, enhancement, maintenance, & integration of Atlassian products like Jira, Confluence & Bitbucket. This role is accountable for high availability, performance, & enhanced capabilities of the Atlassian product suite. This position should be responsible for owning, managing, defining, & optimizing standard Atlassian tools & processes to drive Atlassian best practices & increased collaboration across scrum teams. Essential Functions

• Function as a subject matter expert ( SME ) through repeated successful collaboration with global teams in support of Jira & Confluence.
• Create, manage, & support all administrative functions associated with the Atlassian product suite including Jira Software on the Cloud, Confluence & Bitbucket
• Manage all Jira UI Admin tasks like project creation, team / board creation, custom fields, custom field values, reports, workflows, issue types, screen schemes, permission schemes, & notification schemes
• Work closely with the scrum masters & program managers to assist with process standardization
• Work with scrum masters to identify & implement automation opportunities
• Monitor Atlassian health status & keep everyone informed of any outages or performance issues Clean up stale / unused workflows, issue types, projects, dashboards, etc.
• Create training materials & conduct user - training & help-sessions for new & existing custom features & implementations
• Find ways to optimize & improve JIRA / Confluence setup & workflows, as well as identify where functionality needs to improve to meet user requests
• Promote adoption & best practices among the Atlassian user community
• Define & manage the rollout of comprehensive workflows ( with conditions, validators, & triggered post functions ), screen schemes, permission schemes, & notification schemes
• Refine current Jira processes to be more streamline & uniform for agile teams.
• Troubleshoot issues, communicate with scrum masters & continue to improve support processes.
• Develop mechanisms to automate manual processes
• Provide JIRA subject matter expertise in discussions regarding governance within JIRA
• Create Jira based reports, dashboards & planning views based on different user requirements & provide stakeholders with actionable project metrics & status reports
• Create & maintain technical and/or user facing documentation for training

Knowledge

• Proficient in Jira / Confluence administration, JWT, Scriptrunner, & JMWE
• Manage all Jira UI Admin tasks like project creation, custom fields, reports, workflows etc.
• Help in deployments / upgrades / plugin installations
• Troubleshoot performance issues.

Skills

• Should have Strong analytical & problem - solving skills with a high attention to detail
• Should have Exceptional communication, organization, & time management skills
• Knowledge of IT services & best practices for agile development & tool management

Abilities

• Should be an Excellent communicator who can work with & influence all functions & levels.
• Will need to work independently with minimal supervision
• Proficient in JQL & developing custom scripts

Education • Bachelor's degree or combination of relevant education & experience Experience • Minimum 4 - 6 years of hands - on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator Nature of Supervision • Minimum supervision of Jira administrator contractor(s) Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Engineering, Information Technology, and Project Management Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Pioneer IT Systems by 2x Get notified about new Senior Administrator jobs in Washington DC-Baltimore Area . Senior Systems Administrator (Network Operation Center) Oxon Hill, MD $140,000.00-$155,000.00 9 months ago Senior Systems Administrator (Network Security) Oxon Hill, MD $140,000.00-$155,000.00 9 months ago Division ISSO / Information Security Analyst Senior Washington, DC $55,000.00-$60,000.00 6 days ago Washington, DC $55,000.00-$60,000.00 6 days ago Dale City, VA $55,000.00-$60,000.00 6 days ago Crofton, MD $55,000.00-$60,000.00 6 days ago Sterling, VA $55,000.00-$60,000.00 6 days ago Chantilly, VA $55,000.00-$60,000.00 6 days ago Montgomery Village, MD $55,000.00-$60,000.00 6 days ago ServiceNow Application Developer - Junior We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Pioneer IT Systems

Job Tags

Contract work, For contractors,

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