Job Description

Patient Escort Position At MD Anderson Cancer Center

The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." As a Magnet Recognized Hospital, we have a community of nearly 3,000 professional nurses who provide our patients with excellent oncology nursing care. The Department of Patient Transportation at MD Anderson Cancer Center plays a vital role in delivering compassionate, timely, and efficient mobility services to patients across the institution. Our team is dedicated to ensuring that every patient experiences seamless transitions between appointments, procedures, and care areas-supporting the hospital's mission to eliminate cancer through exceptional care. The primary purpose of the Patient Escort position is to transport patients, specimens, shrouded bodies of deceased patients to the morgue and medical records/film safely and efficiently throughout the institution, as well as rounding up and maintaining all department equipment. The escort is required to provide and display professional and courteous customer service and demeanor. The ideal candidate will have at least one year of healthcare or customer service experience. Hourly breakdown of salary range: Minimum $18.00 - Midpoint $20.54 - Maximum $23.07. The first six weeks of employment will be spent in training. You must attend the following mandatory training schedule: Week 1 7:30am-4:00pm/Week 2-6 8:45AM - 5:15PM. Operational Shifts: (working alternating weekends and holidays is required) Shift: 10:45PM - 9:15AM Weekends - 20 hours a week (10-hour shifts).

Key Functions

• Patient Care: Transport patients, specimens, expired patients, medical records, and films safely and efficiently throughout the institution. Assist clinical staff with safely moving patients to and from beds, wheelchairs, and stretchers. Meet and follow productivity standards and compliances set forth by department. Treat patients with care, discovery, and integrity.
• Equipment Care: Ensure equipment is properly working prior to and after usage; promptly remove damaged and/or broken equipment from patient care areas; properly tag equipment for repair; provide and stage key areas with requested number of stretchers and wheelchairs for daily operations. Responsible for rounding up and cleaning equipment with the proper disinfectant prior to and after each usage; return equipment to the appropriate storage location. Maintain a working knowledge of the equipment needed to transport patients. Effectively use all technical tools; to receive and successfully complete transports and requests.
• Certification and Training: Attend and complete annual training programs, such as the Employee Educational Event (EEE), Hand Hygiene, Infection Control Review, Age appropriate, Customer service through the education center and the department Education Specialist; ensure current Cardiopulmonary Resuscitation (CPR) card. Complete the self-assessment; establish personal goals that align with those of the department and the institution as required. Participate in monthly performance initiatives to stay up to date and in compliance with the institution and the department events, policies, and procedures. Must pass pre-employment skills test as required and administered by Human Resources.

Working Conditions

This position requires: Working in Office Environment: Yes Working in Patient Care Unit (e.g. Nursing unit; outpatient clinic): Yes Exposure to human/animal blood, body fluids, or tissues: Yes Exposure to harmful chemicals: Yes Exposure to radiation: Yes

Physical Demands

Time Spent: Never - 0% Occasionally - 1-33% Frequently - 34-66% Continuously - 67-100% Standing - Continuously Walking - Continuously Sitting - Occasionally Reaching - Continuously Lifting/Carrying: Up to 10 lbs - Continuously 10 lbs to 50 lbs - Continuously More than 50 lbs - Continuously More than 200 lbs- Occasionally Pushing/Pulling: Up to 10 lbs - Continuously 10 lbs to 50 lbs - Continuously More than 50 lbs - Continuously More than 200 lbs- Occasionally Use computer/keyboard - Occasionally

Requirements

Education Required: None Preferred: High School or equivalent. Experience Required: None Preferred: One year of patient or customer care experience. License/Certification Required: None Preferred: Heart Saver with Automated External Defibrillator (AED), Cardiopulmonary Resuscitation (CPR) Other: Must pass pre-employment skills test as required and administered by Human Resources Onsite Presence: Is Required 100% The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.

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