Job Description

Job Description

Job Description

Complete Family Eye Care is a patient-focused practice dedicated to providing top-quality vision care in a welcoming, modern environment. We're a team that values professionalism, precision, and personal care—and we’re looking for an experienced Optician who shares those values. An Optician is a vital member of the eye care team, responsible for guiding patients through the eyewear selection and fitting process. They interpret prescriptions from optometrists or ophthalmologists, assist patients in choosing frames and lenses that suit their vision needs and lifestyle, and ensure proper fit and comfort through measurements and adjustments. We welcome candidates with a passion for delivering exceptional optical care and prior experience in the field to apply for this opportunity. Responsibilities

• Greet patients and assist them in selecting eyeglass frames that fit their prescription, style preferences, face shape, and budget

• Educate patients about lens options, coatings, and benefits tailored to their lifestyle and vision needs

• Provide accurate information about insurance coverage, pricing, and promotional offerings

• Deliver exceptional customer service throughout the eyewear purchasing and fitting process

• Take precise facial and optical measurements (e.g., pupillary distance, segment height)

• Fit, repair, and adjust glasses to ensure optimal comfort, alignment, and functionality

• Ensure compliance with HIPAA and industry-specific standards for patient care and product handling

• Accurately and efficiently enter all patient information in the EHR system and maintain well organized and concise record keeping

• Minimum 1–2 years of prior experience in an optical setting, either private practice, retail, or clinical

• Proficient in interpreting and applying optical prescriptions

• Strong knowledge of lens types , coatings, materials, and frame adjustments

• Familiarity with vision insurance plans (e.g., VSP, Eyemed, Spectera)

• Skilled in performing accurate optical measurements (e.g., PD, seg height, frame fitting)

• Ability to identify and troubleshoot eyewear issues, perform repairs and adjustments

• Comfortable using optical equipment/software (lensometers, EHR, frame tracing systems, lab tools)

• Strong interpersonal skills with a focus on empathy, patience, and professionalism

Job Tags

Similar Jobs