Job Description

Position Overview

This Operations Manager role is responsible for supporting the growth and operational excellence of assigned geographic areas. The incumbent will assist in increasing market share and penetration while maintaining quality services. Responsibilities include managing day-to-day operations, training and mentoring design/engineering staff, and overseeing 1–2 profit centers with fewer than 20 employees.

Benefits

This position offers a comprehensive benefits package, including but not limited to:

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Health and Dependent Care Flexible Spending Accounts
• Employee and Dependent Basic Life Insurance
• Accidental Death & Dismemberment Coverage
• Short-Term and Long-Term Disability
• Critical Illness, Accident, and Whole Life Insurance
• Legal Services, Identity Theft, and Cyber Security
• Employee Discounts and Service Awards

All healthcare benefits are available on Day One of employment.

Duties & Responsibilities

Under general supervision, key responsibilities include:

• Support the organization’s vision and strategy, meeting work demands to the highest standards.
• Uphold high ethical standards and promote organizational values in all transactions.
• Communicate regularly with clients and regional leadership to ensure staff productivity and responsiveness to client needs.
• Maintain strong employee retention through effective communication and equitable administration of company policies.
• Manage and be accountable for the financial performance of assigned profit centers, including accuracy of invoices, payables, WIP calculations, rate determinations, and financial reporting.
• Ensure staff productivity and development, addressing concerns and monitoring career progression.
• Conduct formal performance appraisals with regional leadership approval.
• Assist in marketing design/engineering services to existing and prospective clients.
• Foster and maintain strong client relationships.
• Hire additional billable personnel as needed with leadership approval.
• Suspend or remove staff from service per company guidelines; terminations must follow proper procedure and leadership consultation.
• Investigate all incidents, including accidents and claims, and submit timely written reports.
• Monitor and maintain company-assigned equipment and resources.

Requirements

• Bachelor’s degree in Engineering or Business from an accredited institution, or an equivalent combination of education and experience.
• 8–10 years of experience in the energy or communications utility industry.
• At least 2 years of management or supervisory experience preferred.
• Proficiency with business technology applications.
• Proven leadership ability is required.

Skills, Abilities, and Knowledge

• Strong organizational and planning skills
• Excellent verbal and written communication skills
• Decision-making and negotiation capabilities
• Business acumen and managerial competence
• Leadership, motivation, and strategic direction abilities
• High energy and adaptability in a fast-paced environment
• Proven ability to build and sustain client relationships
• Strong commitment to achieving goals and business outcomes

About Seneca Resources

Seneca Resources is a client-driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. With offices in Virginia, Alabama, Atlanta, Philadelphia, and Dallas, we serve clients across the United States.

Our success is driven by a strong corporate culture that values innovation, integrity, and excellence. We challenge our team through engaging work and reward them with competitive compensation, robust professional development, and exceptional opportunities for career advancement.

We are an Equal Opportunity Employer and value the benefits of diversity in the workplace.

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