91% say women are treated fairly and equally to men 93% would recommend this company to other women 92% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. #258211 Position summary ific office (Miami, FL or Augusta, GA preferred; or another ADP office TBD). This position requires irregular work hours and up to 25% travel. Like what you see? Apply now! Learn more about ADP at tech.adp.com/careers A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: What You'll Do: Crisis Management Serve as the backup Corporate Crisis Manager for local, regional, or global events that impact ADP Business Units. Regularly engage the Chief Security Officer (CSO), Vice President, Converged Security Services (CSS), Senior Director of Public Safety and Crisis Management, senior leadership, corporate and business unit/division resiliency practitioners and or champions, Corporate Communications, HR, IT, Corporate Real Estate and Legal when necessary. Provide business and technical guidance across ADP globally to senior leadership, business unit leadership, global business resiliency champions, and associates. Become a trusted advisor and contribute to raising operational risk and business resiliency awareness throughout the organization globally. Collaborate closely with the Senior Directors; Public Safety / Crisis Management, Global Investigations and Forensics Services, and Associate Relations, regarding associate health, welfare, safety and accountability during major events impacting ADP's associate population. Collaborate closely with the Business Continuity Management Organization regarding continuity of business operations. Provide summarized and detailed metrics on global Crisis Management, readiness, crisis and incident reporting, and perform gap analysis and controls assurance program reviews as necessary in areas critical to the operating effectiveness of ADP worldwide. Engage with corporate, business unit and division leaders globally as appropriate to minimize the recurrence crisis incidents. Manage, direct and create high level Executive Committee security notifications regarding events with a major impact on ADP's business operations, associates or reputation. Emergency Planning and Policy Manage enterprise-wide corporate crisis management policies, standards, plans (including but not limited to corporate crisis management and pandemic plans), and operational support platforms for All Hazard events. Develop and incorporate best-practices across the global enterprise; execute training standards and programs for crisis incident management and business continuity. Provide world-wide direct support to all business units on Incident/Crisis Management planning. Serve as ADP's primary liaison to governmental crisis and disaster management agencies throughout the global enterprise, to include FEMA, DHS, other national agencies and local OEMs, etc. Maintain contact with outside Incident Management professional organizations and local/regional emergency response groups that participate in business continuity, disaster recovery, and emergency management. Through effective relationship building, facilitate the provisioning of ADP's emergency responders to mobilize to a crisis location as needed. Other responsibilities Collaborate effectively with cross-functional entities across the enterprise. In the absence of the Director, Global Crisis Management, the incumbent may provide management and supervision of the Crisis Management teams' daily operations. Mentor and manage a team of indirect reports within the Crisis Management team, responsible for supporting crisis and incident management. Drive organizational direction, and possess attributes of time management, problem-solving, prioritization, goal setting, leadership and motivation, negotiation, interpersonal relations, verbal/written communications and human resource management. Exercises a great amount of independent decision making, acts as a subject matter expert. Strong interpersonal skills, including the ability to deal effectively with senior level management. Individual must possess a mature ability to deal with stress and make sound professional judgment in potentially threatening environments. Ability to solve practical problems and react quickly and calmly to changing or emergency circumstances. These services may require long hours including nights, weekends and holidays. Candidates must be willing to travel domestically and internationally, sometimes on short notice (Skills & Abilities). Responsible for collaborative "thought leadership" within CSS and introducing innovative crisis management concepts throughout the GSO and ADP. Play a major role in contributing to the operation and management of the department in areas such as recruiting, staffing, scheduling, budgeting, training, etc. May serve as the security liaison for the office in respect to Physical Security and Associate Safety at assigned office location. May provide security protection for the assigned office, other offices as directed, and events as directed. Perform other essential roles and duties during a crisis or event, as directed by the CSO or VP, CSS, Senior Director of Public Safety and Crisis Management, and Director of Crisis Management. Travel to Emergency Operations Center or Emergency Field Operations as assigned. Perform other duties as assigned. Preferred Qualifications
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