Get AI-powered advice on this job and more exclusive features. Direct message the job poster from TEK NINJAS Accounts Manager - Client Relations & Business Growth Location: Princeton, NJ (Hybrid) Contract: W2 Duration: Long Term Qualifications: Regional escalation points of contact for Incident Management activities across Ratings. Lead P1 and P2 Major Incident management & communications, including coordinating resources, diagnosing incidents, triaging, documenting, and working towards resolution. Technical understanding of cloud infrastructure, DevOps, storage, and networking; utilize background to assess, diagnose, and resolve incidents. Experience with ServiceNow & reporting. Executive reporting on KPIs, trends, pain points, and successes. Collaborate on interdependencies between Changes, Incidents, and Problems. Work within ITSM processes including Change and Problem Management to identify synergies and dependencies. Participate in Root Cause Analysis documents to support incident closure, identify gaps, reduce risk, and improve incident management. Identify automation opportunities in Incident Management; collaborate to implement and enhance efficiency. Ability to communicate incidents effectively to technical and non-technical audiences. Occasional weekend and after-hours coverage for Major Incidents impacting critical systems. Work across ITSM areas including Change and Problem Management. Seniority level Mid-Senior level Employment type Contract Job function IT Services and IT Consulting Referrals increase your chances of interviewing at TEK NINJAS by 2x Sign in to set job alerts for “Incident Manager” roles. #J-18808-Ljbffr TEK NINJAS
...About the Job Does the idea of helping create campaigns that stand out in todays crowded and fast-changing design world excite you? If so, we have a job for you! Nuffer, Smith, Tucker (NST) is the agency to work with. Whether youre a client looking for PR and...
...About the Role: As a Senior UI/UX Designer, youll be instrumental in shaping the experience of our web, iOS, and Android applications. Youll blend research, interaction design, and visual craft to solve real user problems. You will guide product teams, mentor designers...
...a credit check. There is an orientation as well. Many college students have found credit with certain curriculums, as well as retired... ...give back to their community as well as giving yourself a feeling of satisfaction. I hope to see you soon. Employment Type: Part-Time
...attention and leave people wanting more? We're on the hunt for a creative mastermind with a knack for both clever concepts and... ...of the B2B tech world and enjoys the fast-paced, multi-project agency lifestyle. Someone who can unleash creativity, captivate audiences...
...Job Description David Weekley Homes is seeking highly motivated, experienced sales professionals to join ourTampa team.We're looking for people that... ...customer satisfaction Prospecting, marketing & promoting new business Follow up with prospects throughout the...