Job Description

Tom Thumb is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer:

• Take home vehicle
• All tools provided
• Work-life balance
• On-call stipends
• Reasonable OT expectations
• Training & 3 year pay raises for entry level / inexperienced technicians
• Competitive wages
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• Employee recognition and awards
• And much more!

Position Summary:  Travel to store locations to provide a wide variety of gas maintenance repairs and services. Completes repairs on fuel dispensers, environmental monitoring systems, underground storage tank (UST) piping, and related equipment, including manways, spill buckets, concrete tank mats, drive mats, and gas islands. Conducts quality inspections on work performed by outside vendors. Carries a cell phone as required for emergency on-call services. Ensures that scheduled maintenance is performed on the service truck at required intervals. Responsible for maintaining tools and parts inventory assigned to the truck.

Responsibilities:
1. Perform fuel dispenser maintenance repairs and services
2. Conduct preventive maintenance inspections and repairs
3. Maintenance and repairs of environmental monitoring systems
4. Perform underground storage tank and product line repairs (STP/Crash Valves)
5. Complete electrical troubleshooting (AC/DC)
6. Perform fueling system troubleshooting (Electronic/hydraulic)
7. Acquire and maintain all certifications and licenses- (Fuel dispenser, weights and measures, etc., safety certifications)
8. Perform repairs, maintenance, and troubleshooting with moderate assistance.
9. Additional duties and responsibilities as directed by the management team.

 

Working Relationships:  Work directly with Department teammates. Frequent communication with other departments or teams, and External Vendors.

Minimum Education: High School or GED

Preferred Education: Trade and Technical schools, Equipment manufacturer-certified training programs

Minimum Experience: 1-2 years of related experience

Preferred Experience: 3 years of related experience

Licenses/Certifications: Fuel dispenser manufacturer certification, weights and measures certifications, environmental monitoring systems, and safety certifications

Soft Skills:

• Communication Skills – Clearly convey information, listen actively, and ensure mutual understanding 
• Teamwork & Collaboration – Work effectively with others to achieve common goals 
• Problem-solving – Use critical thinking to analyze situations and implement effective solutions 
• Adaptability – Stay flexible and open to change in a dynamic work environment 
• Time Management – Prioritize tasks, meeting deadlines, and managing time efficiently
  
   

Travel : Travel is a must; you must be able to drive for extended periods as needed · A company vehicle is provided; must maintain a clean driving record 
Hours & Conditions:

• Monday–Friday, 40 hours minimum
• On-Call Rotation: 
  • Monday–Thursday: Weekly Rotation
  • Friday–Sunday: Weekend Rotation

Physical Requirements:  

• Must be able to work safely in confined spaces as required by the role 
• Ability to regularly lift up to 10 pounds, frequently lift up to 25 pounds, and occasionally lift up to 80 pounds, using proper lifting techniques and equipment as needed 
• Must be able to stand or walk for up to 8 hours per day
• Ability to perform physical tasks such as reaching overhead, bending, squatting, twisting, grasping, gripping, and performing repetitive movements
• Comfortable working in environments with varying temperatures, including cold and hot conditions, as required by the role
• The work environment usually has moderate noise levels typical of industrial or operational settings

At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

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