eCommerce Project Manager - Inc5000 Marketing Agency Job at VividFront, Cleveland, OH

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  • VividFront
  • Cleveland, OH

Job Description

Job Description

Job Description

VividFront is a 5x Inc5000 winner for fastest-growing private companies in America and a 5x Northcoast99 winner that recognizes top workplaces for top talent in Northeast Ohio. Our environment is fast-paced, creative, entrepreneurial, and highly collaborative. VividFront is not a niche firm. We have worked in almost every industry, in both B2B and B2C contexts. As a result, we wield an enormous set of tacit knowledge and experience scaling brands.

Our culture is built on our 5 core values, with the first being "team first". We treat our employees with respect, freedom, and support. We provide award-winning benefits to our employees that promote a healthy work-life balance, including a flexible hybrid work schedule.

There are abundant growth opportunities at VividFront, and we have a track record of retaining and promoting from within.

We're currently seeking a client-facing project manager for our growing team. The successful candidate will be a quarterback for eCommerce brands (with the occasional need to flex into non-eCommerce business models), and help clients meet business growth goals by meticulously keeping projects and resources on budget and on time. The role requires a superior ability to balance scope, customer satisfaction, and quality. Our project managers are excellent communicators, natural leaders of people, and have high follow-through.

If you're drawn to new challenges and experiences, and working alongside a rigorous and passionate team excites you, we want to meet you!

Requirements

Education & Experience:
  • Bachelor's Degree or equivalent
  • Minimum of 2+ years of experience in a related role (marketing agency, internal marketing team, sales, etc.)
  • Agency experience is preferred
  • Experience in lead generation marketing and/or eCommerce marketing
Skills & Abilities:
  • Develop strong relationships internally and externally - the #1 priority!
  • Succinctly communicate relevant data to clients, and confidently answer questions relating to marketing performance (SEM, PPC, SEO, Social Media, Email Marketing, etc.)
  • Serve as the primary point of contact for clients, set and manage expectations
  • Manage and delegate tasks effectively to ensure deadlines are met and team members are held accountable for the execution
  • Manage client hours and fees on an ongoing basis, keeping projects on budget and on time
  • Lead productive internal and external meetings
  • Work hand-in-hand with internal teams, champion their efforts, and collaborate to meet deadlines
  • Monitor out-of-scope requests and manage additional estimates and approvals
  • Brainstorm new opportunities to improve results for clients
  • Maintain brand guidelines and quality assurance for deliverables
  • Follow processes and use company tools to streamline projects and maintain efficiencies
  • Cross-sell and upsell to existing clients
  • Onboard new clients and internal teams to projects

Benefits

Perks & Benefits:
  • Unlimited paid vacation policy
  • Outstanding benefits with full family and dependent health, dental, and vision insurance coverage - 100% employer-paid
  • Relaxed work environment with no dress code
  • 401K
  • Flexible, hybrid work-from-home / office schedule
  • 3 months fully paid Birthing Parent leave
  • Holiday office closure prior to New Year
  • Summer Fridays
  • Year Round Flex Fridays
  • Stackable incentive opportunities
  • Free downtown parking

Job Tags

Summer work, Work at office, Work from home, Home office, Flexible hours,

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