Dispatcher Job at Gus Perdikakis Associates, Charlotte, NC

Lzh2WThHNzBqQzFUbUhRZThueFpzQXJLMlE9PQ==
  • Gus Perdikakis Associates
  • Charlotte, NC

Job Description

Position : Enterprise Security Command Center (ESCC) Console Operator

Protect People. Safeguard Property. Stay Ahead of the Threat.

Are you ready to be the frontline defense in an ever-evolving security landscape? The Enterprise Security Command Center (ESCC) is looking for highly motivated, sharp-thinking Console Operators who thrive in fast-paced environments and are committed to operational excellence. This is not your average security job—this is mission-critical work that protects an enterprise footprint.

As an ESCC Console Operator, you’ll monitor complex electronic security systems, respond to alarms, manage high call volumes, and maintain situational awareness across a dynamic enterprise environment. Your decisions matter—and can make all the difference.

What You’ll Do:

  • Monitor alarm panels, intrusion detection systems, badge access, and video surveillance.
  • Respond swiftly and accurately to security incidents, calls, and access requests.
  • Grant gate and facility access with proper validation and protocol.
  • Maintain detailed logs and create incident reports.
  • Perform basic investigations including video reviews and internal follow-ups.
  • Support enterprise communications through mass notifications and incident updates.
  • Use multiple software platforms for data entry and system management.
  • Assist with administrative tasks and support shift operations as assigned.

Requirements:

  • A background working in a Security Operations Center, 911 Dispatch, Law Enforcement, or first responder role.
  • Note: Candidates with 911 dispatch or command center experience tend to excel in this role.
  • Technical support for physical access control systems (e.g., AMAG Symmetry)
  • Preferred: Degree in Criminal Justice or related field and 3–5 years relevant experience.
  • Must pass a background check and drug screening.
  • Must be flexible—weekends, holidays, and shift changes may be required.
  • Must complete 4–6 weeks of training on 1st Shift before moving to assigned shift.

Logistics:

-Location: Charlotte, NC (onsite)

- Shifts Available:

  • 1st Shift: 6:00 AM – 2:00 PM
  • 2nd Shift: 2:00 PM – 10:00 PM
  • 3rd Shift: 10:00 PM – 6:00 AM
  • Days: Monday–Friday, Tuesday–Saturday, or Wednesday–Sunday

Job Tags

Holiday work, Flexible hours, Shift work, Night shift, Weekend work, Sunday, Day shift, Saturday, Afternoon shift, Monday to Friday,

Similar Jobs

AdventHealth

Clinical Nurse Educator Job at AdventHealth

 ...located at AdventHealth Tampa, leads the way in clinical and academic research in the areas of neuroscience...  .... The role youll contribute: Professional nurse who provides leadership in the development of staff education at the unit level in compliance with regulatory... 

The deFIANT

Public Relations Intern Job at The deFIANT

 ...THIS POSITION IS UNPAID; FOR COLLEGE CREDIT OR EXPERIENCE ONLY As a public relations intern at The deFIANT, you will be an extension of the team and an integral component to the agency's daily tasks and operations. This internship will also provide you an opportunity... 

ECLARO

Cyber Security Analyst Job at ECLARO

 ...Want to be part of the Energy Industry? ECLARO is looking for a Cyber Security Analyst for our client in White Plains, NY.ECLARO's Client...  ...Engineer / Information Security 2025-BIT-003-Cyber Security Graduate Intern New York City Metropolitan Area $150,000.00-$170,000.00 2... 

Capital Waste Services LLC

General Manager (Solid Waste Industry) Job at Capital Waste Services LLC

 ...Description Job Description Description: POSITION SUMMARY: Manages the daily operations of the hauling company and establishes...  ...to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading... 

JBS Carriers

CDL-A Truck Driver - Home Daily Job at JBS Carriers

 ...see if we're in your area! Earn $57,000 - $72,500 per year! Rest Up: Enjoy daily home time. Drive Strong: No freight's more reliable than food. Make Gains: Earn $57,000 - $72,500 per year Driver Pay Rates Earn $57,000 - $72,500 per year Average $245-$270...