Job Description

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Change Manager for a global hospitality company.

Join our client's team as a dynamic Change Management Contractor, where you'll play a pivotal role in driving successful transitions and implementing innovative strategies. Your expertise will be crucial in crafting and executing a comprehensive change management framework, ensuring seamless integration of new initiatives.

This is a full-time 9-month W2 contract job opportunity. The role is located in Atlanta, GA and is hybrid onsite.

Change Manager Responsibilities:

• Stakeholder Collaboration : Engage with stakeholders to pinpoint change requirements and objectives, conducting thorough impact assessments to gauge effects on teams and processes.
• User Experience Mapping : Develop detailed user journey maps to illustrate the impact of changes on user experiences, ensuring a user-centric approach.
• Strategic Planning : Formulate and refine change delivery plans, detailing the necessary steps for successful implementation. Establish a messaging hierarchy to maintain consistent communication.
• Communication Design : Craft engagement and communication strategies, preparing change delivery assets for clear and effective use.
• Success Metrics : Define and track success metrics to evaluate the effectiveness of change initiatives, ensuring continuous improvement.
• Pilot Program Management : Oversee beta tests and pilot programs, gathering feedback to refine strategies before full-scale implementation.
• Sustainability Integration : Incorporate sustainability into change management strategies, supporting long-term success and responsibility.
• Post-Implementation Support : Provide ongoing support to ensure adoption and stabilization, fostering sustained success and user satisfaction.

Change Manager Requirements:

• Demonstrated experience in change management, ideally within hospitality or service-oriented sectors.
• Strong analytical skills for conducting impact assessments and user journey mapping.
• Exceptional communication and interpersonal abilities to engage and influence stakeholders.
• Proficiency in Microsoft Office Suite, Miro, and Asana.
• Ability to thrive both independently and collaboratively in a fast-paced environment.
• Meticulous organizational skills and attention to detail.

Perks & Benefits:

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401k Program
• Commuter Benefit
• eLearning
• Education Reimbursement
• Ongoing Training & Development
• *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.

To learn more about this Change Manager opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.

The application deadline is Tuesday, June 24th, 2025.

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